# Workspace Config - Sign-In Portal Customization

### Sign-In Portal Customization in Agency Handy – Frequently Asked Questions

#### 1. **What is the Sign-In Portal feature in Agency Handy?**

The Sign-In Portal feature allows agencies to customize the appearance of their sign-in page to reflect their brand identity. This includes setting a custom heading, uploading images, and adding a brief description to create a branded and professional login experience.

#### 2. **Why should I customize the Sign-In Portal?**

Customizing the Sign-In Portal helps in:

* **Brand Consistency**: Ensures the sign-in page aligns with your agency's branding.
* **Professionalism**: Provides a polished and professional impression to users and clients.
* **Brand Identity**: Strengthens brand recognition by incorporating branding elements such as logos and colors.

#### 3. **Who can configure the Sign-In Portal settings?**

Only users with administrative access (Super Admins and Admins) to the Agency Handy workspace can configure the Sign-In Portal settings.

#### 4. **How do I access the Sign-In Portal settings?**

To access the Sign-In Portal settings:

1. Log in to your Agency Handy account.
2. Navigate to the **Workspace Settings** section.
3. Look for the **Sign-In Portal** or **Portal Settings** option within the workspace settings menu.

#### 5. **What elements can I customize in the Sign-In Portal?**

You can customize the following elements:

* **Heading**: Set a custom heading to display at the top of the sign-in page (maximum 120 characters).
* **Image Upload**: Upload an image to personalize the sign-in page (supported file types: PNG, JPG, JPEG; maximum file size: 5MB).
* **Subtext**: Add a short message displayed below the login fields to provide guidance or branding (maximum 300 characters).

#### 6. **How do I preview and save changes to the Sign-In Portal?**

After customizing the elements:

1. Use the **Preview** option to review the customized sign-in page layout.
2. Once satisfied with the changes, click on the **Save** or **Update** button to apply the modifications.

#### 7. **Can I reset the Sign-In Portal to default settings?**

Yes, clicking the **Reset Default Settings** button will restore the portal to its original system settings, removing all customizations. Please note that this action cannot be undone, so proceed with caution.

#### 8. **What should I do if the image fails to upload?**

If the image fails to upload:

* Ensure the image is in the correct format (PNG, JPG, JPEG).
* Verify that the image size does not exceed 5MB.
* Check your internet connection and try uploading again.

#### 9. **Are there any best practices for customizing the Sign-In Portal?**

* Keep the heading and subtext concise to maintain a clean and professional appearance.
* Use high-quality images that align with your brand identity.