Reminder on Invoice

The Invoice Reminder feature in AgencyHandy enables users to configure reminders for upcoming, due, or overdue invoices, ensuring clients are notified on time.

What:

This feature allows agencies to automate or manually send reminders for open invoices using recurring or sequence templates.

Purpose:

  • Ensure timely payments by keeping clients informed.

  • Minimize overdue payments with proactive reminders.

  • Streamline payment management through automated notifications.

Pre-conditions:

  • The invoice must have a due date and open status for reminders to function.

  • Administrative access to configure invoice reminder settings.


Steps to Use:

  1. Log In to Your Account:

    • Access your AgencyHandy account using your credentials.

  2. Access Invoices:

    • Click the Invoices button from the left column to view the list of invoices.

  3. Open Reminder Settings:

    • Click the Settings button at the top right corner.

    • Scroll to the bottom of the Template section on the left.

  4. Edit Reminder Settings:

    • Click the Edit button to open the modal page.

    • Select the Reminder Type:

      • Sequenced Reminder: Create a sequence of reminders.

      • Don’t Send Reminder: Disable reminders for the selected invoice.

  5. Configure Reminder Details:

    • Choose the reminder template (e.g., "Upcoming Invoice Payment Reminder").

    • Set the remind date (e.g., 3 days before or after the due date).

    • Specify whether the reminder triggers before or after the due date.

  6. Add or Delete Reminders:

    • Add multiple reminders by clicking the + Add Another Reminder button.

    • Remove reminders by clicking the Delete button next to them.

  7. Update Active Invoices:

    • Tick the box to apply reminder settings to currently active invoices if required.

  8. Save Changes:

    • Once all configurations are complete, click the Update button to save and apply the changes.

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