# Reminder on Subscription
The Subscription Reminder feature in AgencyHandy automates notifications for subscription renewals, missed payments, or failed transactions, ensuring uninterrupted client services and timely communication.
### **What:**
This feature allows agencies to create, edit, and manage subscription reminders for clients, helping automate payment notifications and renewal updates.
### **Purpose:**
* Ensure clients are reminded of subscription renewals.
* Avoid disruptions in service due to missed payments.
* Automate communication for recurring subscriptions.
### **Pre-conditions:**
* An active subscription with a payment schedule set.
* Administrative access to configure and edit subscription reminders.
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### **Steps to Use:**
1. **Log In to Your Account:**
* Access your AgencyHandy account using your credentials.
2. **Access Subscription Settings:**
* From the left column, click on the **Subscription** button.
* You’ll see the list of all active subscriptions.
3. **Select Specific Subscription:**
* Find the subscription for which you want to add or edit reminders.
* Click the down arrow on the right corner of the subscription row to view the default reminder settings.
4. **Edit Reminders:**
* Click the **Edit** button.
* A modal page will pop up, displaying reminder configurations.
5. **Choose Reminder Type:**
* Select one of the two reminder types:
* **Sequenced Reminder:** Set up a sequence of reminders based on templates.
* **Don’t Send Reminder:** Disable reminders for this subscription.
6. **Set Reminder Details:**
* Use the dropdown menus to:
* Select a **template** (e.g., "Upcoming Subscription Renewal Reminder").
* Define the **reminder date** (e.g., 7 days before or after the next payment date).
* Specify the reminder interval (e.g., days before renewal).
7. **Add Additional Reminders:**
* Click the **+ Add Another Reminder** button to add multiple reminder sequences.
8. **Delete Existing Reminders:**
* Use the **Delete** button next to a reminder to remove it.
9. **Save and Apply:**
* Once all changes are made, click **Update** to apply & save the updates.
