Client Activity Log

The Client Activity Log provides a detailed timeline of a client’s login and logout actions. This helps agencies monitor engagement, verify access issues, and maintain security oversight.

The log lists:

  • Login timestamps

  • Logout timestamps

  • Chronological activity history


Why It Matters

  • Useful for troubleshooting access-related issues

  • Confirms whether clients have recently accessed their portal

  • Helps agencies maintain audit and compliance visibility

  • Supports tracking engagement for premium or high-touch clients


Who Can Use This

  • Super Admin

  • Admin

  • Manager


Getting Started

  1. Navigate to Clients from the left-side menu.

  2. Select a specific client to open the Client Details page.

  3. Click the Activity Log tab located in the top menu bar.

  4. View the chronological list of the client’s portal activity.


What You Can See in the Log

  • Exact date and timestamp of each login

  • Exact date and timestamp of each logout

  • A running history of all authentication events

The list is automatically updated in real-time.


Additional Notes

  • Only authentication events (login/logout) are included at this stage.

  • Activity logs cannot be edited or deleted.

  • This feature is for administrative visibility only; clients do not see this log.

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