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You access your client portal through a web address provided by your agency. Because agencies can use their own custom domain and branding, your login page may look unique to your agency — but the steps below are the same everywhere.

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First-Time Login

When your agency adds you as a client, you’ll receive an invitation by email.
1

Open the invitation email

Look for an email from your agency inviting you to your client portal. Click the Accept Invitation (or Set Password) button.
2

Set your password

Choose a secure password and confirm it. This becomes your login credential going forward.
3

Log in

You’ll be taken to your portal dashboard. Bookmark the login page so you can find it again easily.
Didn’t get an invitation? Check your spam folder, then ask your agency contact to re-send it.

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Logging In Again

Return to the same portal web address your agency gave you, enter your email and password, and select Log In. If your agency has enabled Google sign-in, you can also continue with your Google account.

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Resetting Your Password

1

Select 'Forgot password'

On the login screen, click the Forgot password? link.
2

Enter your email

Type the email address associated with your account and submit. You’ll receive a reset link.
3

Choose a new password

Open the email, click the link, and set a new password. You can now log in with it.

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Finding Your Way Around

Once logged in, your portal dashboard gives you quick access to everything on your account:

Orders

Your active and completed orders and their tasks.

Invoices

Outstanding and paid invoices.

Proposals

Proposals awaiting your review.

Support

Open and past support tickets.