Skip to main content
Before starting a new engagement, your agency may send you a proposal outlining the scope, deliverables, and pricing. You can review and respond to it entirely within your portal.

Finding Your Proposals

You’ll usually receive an email when a new proposal is ready. You can also find all proposals on the Proposals page in your portal, each showing its status:
StatusWhat it means
PendingWaiting for your review.
AcceptedYou’ve approved it.
RejectedYou’ve declined it.

Reviewing a Proposal

1

Open the proposal

Click the proposal to read the full details — scope of work, deliverables, timelines, and pricing.
2

Compare packages

If the proposal includes more than one package option, review each one so you can choose the option that fits your needs and budget.
3

Ask questions if needed

Not sure about something? Reach out to your agency contact or open a support ticket before deciding.

Accepting or Rejecting

1

Make your decision

Use the Accept or Reject button on the proposal.
2

Select a package (if applicable)

When accepting a proposal with multiple packages, choose the package you want before confirming.
3

Confirm

Your agency is notified instantly of your decision.
Accepting a proposal often kicks off the next step automatically — such as creating an order or generating an invoice. Your agency will let you know what to expect.

After You Accept

Track your order

Once an order is created, follow its progress here.

Pay your invoice

If an invoice is generated, you can pay it online.