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AgencyHandy’s Slack integration keeps your team in the loop without requiring anyone to switch between apps. Once connected, AgencyHandy posts automatic notifications to the Slack channel of your choice whenever tasks, orders, or other workspace activities change — so your team always knows what’s happening in real time.
Only SuperAdmin, Admin, and Manager roles (with integration permissions) can connect or manage the Slack integration. You need Slack workspace admin rights to authorize the connection.

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Connect Slack

1

Open Integrations

In the left sidebar, click Integrations.
2

Find the Slack card

Scroll to the Slack card and click Connect.
3

Authorize AgencyHandy in Slack

A Slack authorization window opens. If you are not already signed in to your Slack workspace, sign in now. Review the permissions AgencyHandy requests and click Allow to grant access.
4

Select a notification channel

After authorization, choose the Slack channel where you want AgencyHandy notifications to appear. Select a channel from the dropdown and click Save to confirm.
5

Confirm the setup

The Slack card updates to show Connected. AgencyHandy immediately begins posting notifications to the selected channel.

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What notifications are sent to Slack

AgencyHandy posts a Slack message whenever any of the following events occur:
CategoryEvents that trigger a notification
TasksTask created, updated, assigned, or completed
OrdersOrder created or status changed
CommentsNew comment added to a task or order
File attachmentsFile or attachment added to a task
TicketsTicket created, assigned, or status changed
Each Slack message includes:
  • The name of the task, order, or ticket
  • The status change or action that triggered the message
  • A link back to the relevant item in AgencyHandy
When a file or attachment is added to a task, the Slack message also includes a preview of that attachment.
Choose a dedicated #agency-handy-alerts channel (or similar) to keep notifications organized and prevent them from cluttering your main team channels.

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Disconnect Slack

To stop notifications, return to Integrations and click Disconnect on the Slack card. All notifications stop immediately.

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Important notes

  • One workspace per connection — you can only connect a single Slack workspace to each AgencyHandy workspace. To switch to a different Slack workspace, disconnect the current one and reconnect.
  • Channel visibility — notifications are visible to everyone in the selected Slack channel. Make sure the channel is appropriate for the level of detail being shared (e.g., avoid posting client-sensitive order details to a public channel).
  • Re-authorization — if your Slack token expires or permissions change, return to Integrations and reconnect to restore notifications.