Only SuperAdmin, Admin, and Manager roles (with integration permissions) can connect or manage the Slack integration. You need Slack workspace admin rights to authorize the connection.
Connect Slack
1
Open Integrations
In the left sidebar, click Integrations.
2
Find the Slack card
Scroll to the Slack card and click Connect.
3
Authorize AgencyHandy in Slack
A Slack authorization window opens. If you are not already signed in to your Slack workspace, sign in now. Review the permissions AgencyHandy requests and click Allow to grant access.
4
Select a notification channel
After authorization, choose the Slack channel where you want AgencyHandy notifications to appear. Select a channel from the dropdown and click Save to confirm.
5
Confirm the setup
The Slack card updates to show Connected. AgencyHandy immediately begins posting notifications to the selected channel.
What notifications are sent to Slack
AgencyHandy posts a Slack message whenever any of the following events occur:
Each Slack message includes:
- The name of the task, order, or ticket
- The status change or action that triggered the message
- A link back to the relevant item in AgencyHandy
Disconnect Slack
To stop notifications, return to Integrations and click Disconnect on the Slack card. All notifications stop immediately.Important notes
- One workspace per connection — you can only connect a single Slack workspace to each AgencyHandy workspace. To switch to a different Slack workspace, disconnect the current one and reconnect.
- Channel visibility — notifications are visible to everyone in the selected Slack channel. Make sure the channel is appropriate for the level of detail being shared (e.g., avoid posting client-sensitive order details to a public channel).
- Re-authorization — if your Slack token expires or permissions change, return to Integrations and reconnect to restore notifications.

