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The General Settings page is the first place you’ll visit after signing in to AgencyHandy. It lets you establish your agency’s identity on the platform — from your logo and workspace name to your physical address and timezone. Every change you make here applies globally across the workspace for all users.
Only Super Admins and Admins can access and modify Workspace Config settings. If you don’t see the Workspace Config option in the left navigation, contact your Super Admin to adjust your role permissions.

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Accessing General Settings

1

Open Workspace Config

Log in to your AgencyHandy account. In the left navigation menu, click Workspace Config.
2

Select General Settings

Click General Settings from the Workspace Config submenu. The General Settings panel opens on the right.
AgencyHandy supports three distinct logo types, each displayed in a different part of the interface:
Logo TypeDimensionsWhere It Appears
Circle Logo32 × 32 pxProfile areas and compact UI elements
Favicon Logo16 × 16 pxBrowser tab icon
Rectangle Logo142 × 36 pxSidebar header (replaces circle logo when set)
Supported formats: PNG, JPG, SVG
1

Click Upload Logo

Under the logo section, click the Upload Logo button for the logo type you want to set.
2

Select your image file

Browse to the image on your device. Make sure the file matches the required dimensions and is in a supported format.
3

Confirm the upload

The logo preview updates immediately. Repeat for each logo type as needed.
Uploading a Rectangle Logo will replace the Circle Logo in the sidebar and automatically hide the workspace name text next to it. The rectangle logo also becomes the primary logo used in all other contexts where a logo is displayed — even if a circle logo is also uploaded.

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Setting Your Workspace Name and Address

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Workspace Name

Enter your agency’s name in the Workspace Name field. This name:
  • Appears throughout the platform for identification.
  • Is used in the default AgencyHandy subdomain (e.g., yourname.agencyhandy.com).
Changing your workspace name updates your default subdomain immediately. If you share the default subdomain link with clients, they will need the updated URL. Consider setting up a custom domain to avoid this issue.

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Workspace Address

Enter your agency’s full physical address in the Workspace Address field. This address is used for official representation on invoices and client-facing documents, so ensure it is accurate and current.

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Selecting Your Timezone

1

Open the Time Zone dropdown

Scroll to the Time Zone field and click the dropdown to expand the timezone list.
2

Choose your timezone

Select the timezone that matches your agency’s primary operating location. All task deadlines, scheduled notifications, calendar events, and timestamps across the workspace are based on this setting.
An incorrect timezone setting causes scheduling errors for tasks, meetings, and invoice due dates. Double-check this setting before inviting your team or clients.

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Saving Your Changes

After filling in or updating any fields, click Save Changes at the bottom of the General Settings panel. All updates are applied globally and are immediately visible to every user in the workspace.

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Danger Zone: Deleting Your Workspace

At the bottom of the General Settings panel, there is a Danger Zone section containing the Delete Workspace button.
Deleting your workspace is permanent and irreversible. All data — including clients, orders, invoices, projects, and configurations — will be permanently erased. There is no recovery option. Only proceed if you are absolutely certain.

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Best Practices

Verify logo dimensions

Upload logos at the exact recommended pixel dimensions to prevent stretching, cropping, or blurry display across the platform.

Keep branding current

Update your logo and address whenever your agency rebrands or changes location to keep all documents and client-facing pages accurate.

Set timezone first

Configure your timezone before creating services, tasks, or scheduling anything to ensure all timestamps align correctly from the start.

Limit admin access

Only grant Super Admin or Admin roles to personnel who genuinely need to modify workspace configurations, to prevent accidental changes.