Create Multiple Service Groups

FAQ: Create Multiple Service Groups in AgencyHandy

1. What is the purpose of creating a multiple service group?

Creating a multiple service group allows you to organize related services under a single group, enhancing presentation and management.

2. Can I include services from different categories into one group?

Yes, you can group services from different categories into a single service group.

3. Are there any prerequisites for creating a multiple service group?

Yes, you must have administrative permissions and existing services to group.

4. How many services can I include in a single group?

There is no fixed limit, but it is recommended to group services logically for better client understanding.

5. Can a single service belong to multiple groups?

No, each service can be assigned to only one group at a time.

6. Can I rename an existing service group after creating it?

Yes, you can edit the group name later by accessing the group settings.

7. How can I make a group invisible to clients?

During group creation, select the 'Do Not Show to Catalog' option to keep it hidden from clients.

8. Is it possible to delete a service group?

Yes, you can delete a group by accessing the group settings and selecting the delete option.

9. Can I add images to the service group?

Yes, you can upload group images to enhance visual appeal during the group creation process.

10. How do I manage individual services within a group?

Go to the group view and select the specific service you want to manage or edit.

11. Can I add a description to the service group?

Yes, you can provide a brief description to explain the purpose and offerings of the group.

12. What happens if I ungroup a service from a group?

The service will revert to being listed individually and no longer appear within the group.

13. Is there a limit on the length of the group description?

Yes, the group description should not exceed 140 characters to maintain proper formatting.

14. How do I publish the service group immediately after creation?

Select the 'Publish' option during the group creation process to make it live instantly.

15. Can I save a draft of the group without publishing it?

Yes, you can choose not to publish immediately and save it as a draft instead.

16. Will clients see individual services when they view the group?

Yes, clients will see the list of individual services included in the group when they access it.

17. Can I update the group settings after it has been created?

Yes, you can update group details, images, and visibility settings anytime.

18. How do I view all grouped services together?

Go to the 'Services' section and select 'View Group Service' to see all the grouped services.

19. Can I duplicate a group to create a similar one?

Currently, AgencyHandy does not support duplicating a service group. You need to create a new group manually.

20. What happens if I remove a service from the group?

The service will be listed individually again and removed from the group structure.

21. How can I ensure the group displays correctly on the client portal?

Ensure that descriptions are concise and images meet the recommended size to avoid formatting issues.

22. Can I archive a group instead of deleting it?

Currently, there is no option to archive; you can either keep the group active or delete it.

23. What if I accidentally delete a service group?

Once deleted, the group cannot be recovered. You will need to recreate it.

24. Can I track the usage or views of the service group?

Currently, AgencyHandy does not provide analytics specifically for grouped services.

25. Are group changes reflected immediately on the client portal?

Yes, any updates to the group are reflected in real-time once saved.