# Setting the Trial Period for a Service

#### FAQ - Setting the Trial Period for a Service in Agency Handy

1. **What is the trial period feature in Agency Handy?**
   * The trial period feature allows potential clients to experience a service package for free before making a financial commitment.
2. **What are the benefits of offering a trial period for a service?**
   * Benefits include attracting more clients, reducing the perceived risk for new users, and gathering valuable feedback to improve the service.
3. **Who can set a trial period for a service in Agency Handy?**
   * Only users with an active Agency Handy account who are logged in can set up a trial period.
4. **When can I set the trial period for a service?**
   * The trial period can be configured when creating or editing a service package.
5. **How do I access the trial period setting in Agency Handy?**
   * Navigate to the service creation form after logging into your account. Click '+ Add More Packages' and locate the 'Trial Period' option.
6. **How do I specify the trial duration?**
   * Click the 'Add Trial Period' button and enter the desired duration in days.
7. **Can I change the trial duration after the service is published?**
   * Yes, you can edit the trial duration when updating the service package.
8. **Can I offer different trial durations for multiple packages within a service?**
   * Yes, each package can have a unique trial duration set during creation or editing.
9. **How does the trial period impact the client experience?**
   * Clients can use the service without paying upfront, allowing them to assess its value and suitability.
10. **What should I consider when setting a trial duration?**
    * Choose a duration that balances giving clients enough time to explore while not overly extending the free period.
11. **Can I remove the trial period after the service is active?**
    * Yes, you can remove or adjust the trial period by editing the service package.
12. **What happens when the trial period ends?**
    * Clients will be prompted to subscribe or purchase the service at the standard rate.
13. **Can I collect feedback during the trial period?**
    * Yes, using the trial period strategically can help gather client feedback to improve the service.
14. **Will clients be notified when the trial period is about to end?**
    * It is recommended to set up automated notifications or communicate the end of the trial proactively.
15. **Is the trial period feature available for both one-time and subscription services?**
    * Typically, trial periods are more commonly used with subscription services.
16. **Can I specify terms and conditions for the trial period?**
    * Yes, it is advisable to clearly state any conditions or limitations in the service description.
17. **Can a client cancel the trial period before it ends?**
    * Yes, clients should have the option to discontinue the trial if they choose.
18. **Can I track how many clients are using the trial?**
    * Yes, Agency Handy provides insights into service usage, including trial periods.
19. **What should I do if a client abuses the trial period?**
    * You can set limits on trial usage or revoke access if necessary, based on your terms.
20. **Are there any legal considerations when offering a free trial?**
    * Make sure to include clear terms and conditions to avoid disputes or misuse.
21. **How do I promote my service’s trial period effectively?**
    * Clearly highlight the trial period in your service description and marketing materials.
22. **What if a client wants to extend the trial period?**
    * You can manually update the trial duration if necessary by editing the package settings.