# Creating a Service with Multiple Packages

FAQ - Creating a Service with Multiple Packages in AgencyHandy

#### 1. What is the purpose of creating a service in AgencyHandy?

Creating a service in AgencyHandy allows you to showcase your offerings to clients, enhancing visibility and simplifying service management.

#### 2. Who can create a service in AgencyHandy?

Only Super Admins and Admins with proper permissions can create and manage services in AgencyHandy.

#### 3. How do I access the service creation feature in AgencyHandy?

Log in to your AgencyHandy account, navigate to the **Services** section from the left column, and click the **Service** button.

#### 4. What information is required when creating a new service?

You need to provide a **Service Name**, **Cover Image**, **Description**, and **Pricing Options** during the initial setup.

#### 5. Can I upload a cover image for my service?

Yes, you can upload a cover image (PNG, JPG, JPEG format) with a maximum size of 5 MB.

#### 6. What are the available pricing options for services?

You can set up **One-Time Payment** or **Recurring Payment** options, and specify the billing frequency for subscriptions.

#### 7. Is it possible to create multiple packages for a service?

Yes, you can create up to **five packages** for each service to offer clients different levels of features and pricing.

#### 8. How do I define the duration of a package?

During package setup, you can specify the duration (e.g., days, weeks, months, or years) to match your service delivery schedule.

#### 9. Can I add a trial period to a package?

Yes, you can enable a **trial period** for each package by clicking the **Add Trial Period** button during setup.

#### 10. What is the purpose of default tasks in a service?

Default tasks allow you to pre-define standard activities or deliverables associated with the service, ensuring consistency.

#### 11. How do I add default tasks to my service?

During the **Creating Service** step, click on the **Default Task** button to add default tasks.

#### 12. Is it mandatory to add FAQs while creating a service?

No, adding FAQs is optional, but it is recommended to help clients understand your service better.

#### 13. Can I create an intake form while setting up the service?

Yes, you can create a new intake form or select an existing one during the **Add Intake Form** step.

#### 14. What happens if I skip the intake form setup?

If you skip the intake form step, you can still create the service, but client information collection will need to be done separately.

#### 15. How do I publish my service after setup?

After completing the service setup, click the **Publish** button to make it live and visible to clients.

#### 16. Can I edit my service after it's published?

Yes, you can always go back to the **Services** section and edit your service details, packages, and tasks.

#### 17. Is there a limit to how many services I can create?

AgencyHandy does not limit the number of services you can create.

#### 18. How do I organize multiple packages under one service?

While setting up your service, click the **+ Add More Packages** button and enter the details for each package to keep them organized.

#### 19. Can I delete a package after it's been published?

Yes, you can delete or edit a package at any time from the **Services** section in your dashboard. But look for any ongoing orders before deleting a service, as you have to complete them first.

#### 20. What if I want to add more than five packages to a service?

Currently, AgencyHandy allows a maximum of **five packages** per service. For more packages, consider splitting the service into different offerings.

#### 21. Is it possible to clone a service with its packages and tasks?

At the moment, AgencyHandy does not support direct cloning of services. Each service needs to be created independently.

#### 22. Will my service be visible to clients immediately after creation?

No, you need to click the **Publish** button after setup to make it visible to clients.

#### 23. Can I change the currency type after creating the service?

Yes, you can update the currency type by editing the service details in the **Services** section.

#### 24. Is there an approval process before a service goes live?

No, once you hit the **Publish** button, the service becomes live instantly.

#### 25. What should I do if I encounter errors while creating a service?

If you face errors, double-check the form fields for missing information or incorrect formats, and ensure you are logged in with admin permissions.

#### 26. Can I hide a service without deleting it?

Yes, you can **unpublish** a service if you wish to temporarily hide it from clients.

#### 27. How do I handle price changes for existing packages?

You can edit the package pricing anytime through the **Services** section in your dashboard.

#### 28. Are clients notified when I update a service?

Clients are automatically notified when a service is updated through notification.