# Creating a Service with Multiple Packages, Default Tasks

#### **Creating a Service with Multiple Packages, Default Tasks & FAQs in AgencyHandy**

1. **Who can create a service in AgencyHandy?**\
   Only Super Admins and Admins with the necessary permissions can create services in AgencyHandy.
2. **How do I access the service creation feature?**\
   Log in to your AgencyHandy account, navigate to the "Services" section from the left column, and click on the "Service" button to open the creation form.
3. **What information is required to create a new service?**\
   You need to provide a Service Name, upload a Cover Image, add a Description, set Pricing Options, and define the Duration and Currency.
4. **What are the accepted formats and size limits for the cover image?**\
   The cover image should be in PNG, JPG, or JPEG format and must not exceed 5 MB in size.
5. **Can I set one-time and recurring payment options for services?**\
   Yes, you can specify a fixed price for one-time payments and offer subscription-based services with recurring payment options.
6. **How do I define the duration of a service?**\
   During the service setup, you can specify the duration in days, weeks, months, or years to tailor your services accordingly.
7. **Is it possible to create multiple packages for a single service?**\
   Yes, you can create up to 5 packages for each service by clicking the "+ Add More Packages" button.
8. **What details are required for each package?**\
   For each package, you need to provide a Package Name, a Brief description, list up to 15 offerings, define the Duration, set the Amount, and optionally add a Trial Period.
9. **How do I add a trial period to a package?**\
   Click the "Add Trial Period" button during package setup and specify the number of days for the free trial.
10. **Can I add default tasks to a service?**\
    Yes, you can add default tasks by clicking the "Describe Service" button during the service creation process.
11. **Are FAQs mandatory when creating a service?**\
    No, adding FAQs is optional, but recommended to help clients understand your service better.
12. **How do I add FAQs to my service?**\
    Click the "+ Add Questions" button in the "Describe Service" section to add frequently asked questions.
13. **What is an intake form, and is it necessary?**\
    An intake form is used to collect necessary information from clients before starting the service. It's optional but recommended.
14. **How can I add an intake form to my service?**\
    Click "+ Create New Intake Form" to create a new form or select an existing one during the service setup.
15. **What happens if I skip adding an intake form?**\
    If you skip this section, the service will still be created, but you'll need to collect client information separately.
16. **How do I publish my service after setup?**\
    After completing all sections, activate the radio button to publish your service offerings and click the "Update" button.
17. **Can I edit a service after it's been published?**\
    Yes, you can access the "Services" section, locate the service, click the three-dot button on the right, and choose the edit button to make changes.
18. **Is there a limit to the number of services I can create?**\
    AgencyHandy does not impose a limit on the number of services you can create.
19. **Can I delete a package after it's been published?**\
    Yes, you can delete a package at any time from the "Services" section in your dashboard.
20. **What should I do if I want to add more than five packages to a service?**\
    Currently, AgencyHandy allows a maximum of five packages per service. For more packages, consider creating a new service.
21. **Is it possible to clone a service with its packages and tasks?**\
    At the moment, AgencyHandy does not support direct cloning of services. Each service needs to be created independently.
22. **Will my service be visible to clients immediately after creation?**\
    No, you need to click the "Publish" button after setup to make it visible to clients.
23. **Can I change the currency type after creating the service?**\
    Yes, you can update the currency type by editing the service details in the "Services" section.
24. **Is there an approval process before a service goes live?**\
    No, once you click the "Publish" button, the service becomes live instantly.
25. **How do I handle price changes for existing packages?**\
    You can edit the package pricing anytime through the "Services" section in your dashboard.
26. **Are clients notified when I update a service?**\
    Clients are automatically notified when a service is updated through notifications.
27. **Can I organize multiple packages under one service?**\
    Yes, while setting up your service, click the "+ Add More Packages" button and enter the details for each package to keep them organized.
28. **What if I want to offer both one-time and recurring payment options in a single package?**\
    Currently, each package can have either a one-time payment or a recurring payment option, not both.
29. **Can I set different durations for each package within a service?**\
    Yes, you can define the duration for each package individually during the setup.
30. **Is there a way to preview the service before publishing it?**\
    While there's no dedicated preview mode, you can review all the entered information before clicking the "Publish" button.
31. **Can I duplicate an existing package to create a similar one?**\
    Currently, you need to manually enter the details for each package; duplication is not supported.
32. **How do I ensure the service name is effective?**\
    Ensure the service name is descriptive and easy to understand for potential clients.
33. **What are the benefits of adding FAQs to my service?**\
    Providing comprehensive answers to common questions assists clients in understanding your service better.
34. **Can I update the intake form associated with a service after publishing?**\
    Yes, you can edit the intake form by accessing the service details and making the necessary changes.
35. **Is there a way to categorize services for better organization?**\
    While the current setup focuses on individual services, consider using clear naming conventions to categorize them effectively.