User Guide
AgencyHandy User Guide - For Agency
AgencyHandy User Guide - For Agency
  • en-us
    • AgencyHandy User Guide - For Agency
      • Introduction of AgencyHandy
        • Why should you choose Agency Handy?
        • Who is it for?
        • What are the benefits?
        • How does it differentiate itself from others?
        • Plans & Pricing
      • Account Verification
      • Sign Up
      • Log in
      • Accessing the Main Interface
      • Workspace Config
        • Set up General Settings
        • Set Up Appearance
        • Set Up Custom Domain
          • AgencyHandy Hosting with Cloudflare
          • Agency Handy Hosting with Namecheap
        • Set Up Sign-In Portal
        • Set Up Sign-Up Portal
        • Set Up Emails
          • Setup Email Address
          • Email Template Configuration
          • Sending a Test Email
        • Setup SMTP
        • Tax Rates
        • SEO Portal
      • Resetting Password
      • Setting Multiple Workspace
        • Create a new Workspace in AgencyHandy
        • Deleting a Workspace in AgencyHandy
      • Services
        • Create a Service with Multiple Packages, Default Tasks & FAQs
        • Edit/Update a Service
        • Delete a Service
        • Add-on Setup in Services
        • Multiple Pricing and Multiple Packages
        • Create Multiple Service Group
        • Service Configurations
        • Setting the Trial Period for a Service
        • Setting Default Tasks for a Service
        • Setting up a Setup Fee
        • Coupon System
        • Portfolio
        • User Review
      • CRM
        • Clients
          • Create Clients Profile
          • Import Clients
          • Export Clients
          • Client Configuration
          • Edit a Client Profile
          • Delete a Client Profile
          • Manage Client's Recent Order
          • Manage Client's Recent Ticket
          • Manage Client's Recent Invoices
          • Create Client Group
        • Lead Management
      • Orders
        • Create an Order
        • Edit/Update an Order
        • Create Tasks in an Order
          • Task Modal/Activity Page Manage
          • Edit Task in an Order
          • Delete Task from an Order
          • Time Tracking
        • Manual Order Create for Unpublished Services
        • Client Task Creation
        • Add-On Support in Manual Orders
        • Delete an Order
      • Subscription
        • Subscription Management & Recurring Billing in Agency Handy
        • Common Subscription Use Cases
        • Automatic Invoice Generation
        • Subscription Filter, Search, and Sorting
        • Reminder on Subscription
        • How Stripe Generates Subscription Payments for Agency Handy
        • How PayPal Generates Subscription Payments for Agency Handy
      • All Task Page
      • Forms
        • Order Form
        • Intake Form
        • Public Forms
      • Proposal
        • Proposal Dashboard
          • Send a Proposal
          • Accept a Proposal
          • Reject a Proposal
        • Sending a Proposal with Specific Package
      • Tickets
        • Ticket Dashboard
          • Create a Ticket
          • Edit a Ticket
          • Delete a Ticket
      • Teams
        • Team Dashboard
          • Invite & Add a Team Member
          • Set Role & Permission for Team Members
          • Remove Team Member
      • Invoices
        • Invoice Dashboard
          • Invoice Settings
            • Invoice prefix
          • Create an Invoice
          • Edit an Invoice
          • Delete an Invoice
          • Download/Print an Invoice
          • Send an Invoice to a Client
          • Export Invoice
        • Wise Support in Manual Subscription Invoices
        • Reminder on Invoice
      • Integration
        • Integrating Stipe
        • Setting up PayPal
        • Webhook Management
          • How to use/create Webhook
          • Authenticating Webhooks
          • Testing Webhook Event
      • Embedded Applications in Agency Handy
      • Files
        • Manage Files in Order Task
        • File Feedback
      • User Policy of AgencyHandy
      • Settings
        • Setting Up Profile
        • Manage Subscription
          • Viewing Plan Summary
        • Redeem Promotion Code
      • API Integration Guide
        • 🚀 Create a New Lead Using API
        • 👨‍🔬Create a New Client
  • French
    • Guide d'utilisation d'AgencyHandy – Pour les agences
      • PrĂ©sentation d’AgencyHandy
        • Pourquoi choisir AgencyHandy ?
        • Ă€ qui s’adresse AgencyHandy ?
        • Quels sont les avantages d’AgencyHandy ?
        • Qu’est-ce qui distingue AgencyHandy des autres solutions ?
        • Plans et Tarifs – AgencyHandy
      • Inscription – AgencyHandy
      • VĂ©rification de compte – AgencyHandy
      • Connexion – AgencyHandy
      • Accès Ă  l’interface principale – AgencyHandy
      • Configuration de l’Espace de Travail – AgencyHandy
        • Configurer les Paramètres GĂ©nĂ©raux – AgencyHandy
        • Configurer l’Apparence – AgencyHandy
        • Configurer un Domaine PersonnalisĂ© – AgencyHandy
          • HĂ©bergement d’AgencyHandy avec Cloudflare – Guide Complet
          • HĂ©bergement d’AgencyHandy avec Namecheap – Guide Complet
        • Gestion des Taux de Taxe
      • Configurer le Portail de Connexion – AgencyHandy
      • Configurer les Emails – AgencyHandy
        • Configurer une Adresse Email dans AgencyHandy – Guide Étape par Étape
        • Configurer SMTP dans AgencyHandy – Guide Complet
        • Configurer les Modèles d’Email – AgencyHandy
        • Envoyer un Email de Test – AgencyHandy
      • RĂ©initialiser le mot de passe – AgencyHandy
      • CrĂ©er et GĂ©rer Plusieurs Espaces de Travail – AgencyHandy
        • CrĂ©er un Nouvel Espace de Travail dans AgencyHandy – Guide Étape par Étape
        • Supprimer un Espace de Travail dans AgencyHandy – Guide Complet
      • FonctionnalitĂ© “Services” – AgencyHandy
        • CrĂ©er un Service avec Plusieurs Forfaits, Tâches Par DĂ©faut & FAQ – Guide Complet (AgencyHandy)
        • Modifier/Mise Ă  jour d’un Service
        • Supprimer un Service
        • Configuration des Add-ons dans les Services – AgencyHandy
        • Options de Tarification Multiple & Forfaits Multiples – Guide Complet (AgencyHandy)
        • CrĂ©er un Groupe de Services Multiples – AgencyHandy
        • Configuration des Services – AgencyHandy
        • DĂ©finir une PĂ©riode d’Essai pour un Service – AgencyHandy
        • DĂ©finir des Tâches Par DĂ©faut pour un Service – AgencyHandy
        • Configurer des Frais de Mise en Service (Setup Fee) – AgencyHandy
        • Système de Coupons – AgencyHandy
        • FonctionnalitĂ© Portfolio – AgencyHandy
        • FonctionnalitĂ© Avis Utilisateur (User Review) – AgencyHandy
      • FonctionnalitĂ© CRM – AgencyHandy
        • FonctionnalitĂ© Clients – AgencyHandy
          • CrĂ©er un Profil Client – AgencyHandy
          • Importer des Clients – AgencyHandy
          • Exporter des Clients – AgencyHandy
          • Configuration Client – AgencyHandy
          • Modifier un Profil Client – AgencyHandy
          • Supprimer un Profil Client – AgencyHandy
          • GĂ©rer les Commandes RĂ©centes d’un Client – AgencyHandy
          • GĂ©rer les Tickets RĂ©cents d’un Client – AgencyHandy
          • GĂ©rer les Factures RĂ©centes d’un Client – AgencyHandy
          • CrĂ©er un Groupe de Clients – AgencyHandy
        • Gestion des Prospects (Lead Management) – AgencyHandy
      • Commandes (Orders) – AgencyHandy
        • CrĂ©er une Commande – AgencyHandy
        • Modifier / Mettre Ă  jour une Commande – AgencyHandy
        • CrĂ©er des Tâches dans une Commande – AgencyHandy
          • Gestion de la FenĂŞtre Modale de Tâche / Page d’ActivitĂ© – AgencyHandy
          • Modifier une Tâche dans une Commande – AgencyHandy
          • Supprimer une Tâche d’une Commande – AgencyHandy
        • CrĂ©er une Commande Manuelle pour des Services Non PubliĂ©s – AgencyHandy
        • CrĂ©ation de Tâche par le Client – AgencyHandy
        • Prise en charge des modules complĂ©mentaires dans les commandes manuelles
        • Supprimer une commande
      • Abonnement
        • Gestion des abonnements & facturation rĂ©currente dans Agency Handy
        • Cas d’usage communs — Gestion des abonnements dans Agency Handy
        • GĂ©nĂ©ration Automatique de Factures
        • Filtrage, Recherche et Tri des Abonnements
        • Rappel d’Abonnement dans AgencyHandy
        • Comment Stripe GĂ©nère les Paiements d’Abonnement pour Agency Handy
        • Comment PayPal GĂ©nère les Paiements d’Abonnement pour Agency Handy
      • Formulaires
        • Formulaire de Commande
        • Formulaire de Prise d'Informations (Intake Form)
        • Formulaires Publics
      • Proposition
        • Tableau de bord des propositions
          • Envoyer une proposition
          • Accepter une proposition
          • Rejeter une proposition
        • Envoyer une proposition avec un forfait spĂ©cifique
      • Tickets
        • Tableau de bord des tickets
          • CrĂ©er un ticket
          • Modifier un ticket
          • Supprimer un ticket
      • Équipes
        • Tableau de bord de l’équipe
          • Inviter et Ajouter un Membre de l’Équipe
          • DĂ©finir les RĂ´les et Permissions pour les Membres de l’Équipe
        • Supprimer un Membre de l'Équipe
      • Facturation & Gestion des Factures
        • Tableau de Bord des Factures
          • Paramètres des Factures
            • PrĂ©fixe de Facture
          • CrĂ©er une Facture
          • Modifier une Facture
          • Supprimer une Facture
          • TĂ©lĂ©charger / 🖨️ Imprimer une Facture
          • Envoyer une Facture Ă  un Client
          • Exporter des Factures
        • Support de Wise dans les Factures d’Abonnement Manuel
        • Rappel de Facture
      • IntĂ©gration
        • IntĂ©gration de Stripe
        • Configuration de PayPal
        • Gestion des Webhooks
          • Comment crĂ©er et utiliser un Webhook
          • Authentification des Webhooks
          • Tester un ÉvĂ©nement Webhook
      • Applications IntĂ©grĂ©es dans Agency Handy
      • Fichiers
        • GĂ©rer les fichiers dans les tâches liĂ©es Ă  une commande
        • Commentaires sur les Fichiers
      • Paramètres
        • Configuration du Profil
        • GĂ©rer l’Abonnement
          • Voir le RĂ©sumĂ© du Plan
        • Utiliser un Code Promotionnel
  • FAQ
    • Workspace Config - Set up General Settings
    • Workspace Config - Appearance Settings
    • Workspace Config - Custom Domain Setup
    • Workspace Config - Sign-In Portal Customization
    • Workspace Config - Sign-Up Portal Customization
    • Workspace Config - Email Configuration
    • Tax Rates
    • SEO Portal
    • Multiple Workspaces
    • Creating a Service with Multiple Packages
    • Creating a Service with Multiple Packages, Default Tasks
    • Edit/Update a Service in AgencyHandy
    • Add-on Setup in Services
    • Multiple Pricing and Multiple Packages
    • Create Multiple Service Groups
    • Service Configurations
    • Setting the Trial Period for a Service
    • Setting Default Tasks for a Service
    • Setting up a Setup Fee
    • Coupon System
    • Portfolio
    • User Review
    • Client Profile Creation
    • Import Clients
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On this page
  • 1. Accessing the All Task Page
  • 2. Task Visibility by Role
  • 3. Trigger Conditions for Task Appearance
  • 4. Task Deletion Rules
  • 5. Editing Tasks
  • 6. Search, Filter, and Navigation Tools
  • 📝 Important Notes

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  1. en-us
  2. AgencyHandy User Guide - For Agency

All Task Page

The All Task Page in Agency Handy provides a centralized view of all tasks related to active workflows. Designed for operational transparency and role-based task access, this page helps teams stay aligned on what needs to be done, by whom, and when. It displays tasks from orders that are in ongoing or in-review status only, with visibility tailored to each user's role.

Goals

  • Provide real-time task visibility across relevant orders.

  • Respect role-based access to ensure users see only appropriate tasks.

  • Support intuitive task management with filtering, sorting, and inline controls.

Pre-conditions

Permissions Required: Task visibility and controls vary by user role.

Order Status Dependency: Tasks only appear when associated orders are marked as ongoing or in review.


Table of Contents

  1. Accessing the All Task Page

  2. Task Visibility by Role

  3. Trigger Conditions for Task Appearance

  4. Task Deletion Rules

  5. Editing Tasks

  6. Search, Filter, and Navigation Tools

  7. Important Notes


1. Accessing the All Task Page

  1. Log in to your Agency Handy account.

  2. Click on Tasks in the left-hand menu.

  3. Select All Tasks to view the centralized task dashboard.

📌 This page reflects tasks from orders that are either in ongoing or in-review states only.


2. Task Visibility by Role

Superadmin / Admin:

  • Can view and manage all tasks across all orders, teams, and statuses.

Manager:

  • Sees only tasks linked to orders where they are assigned as the Manager.

Assignee:

  • Sees only the tasks to which they are directly assigned.

  • Cannot view tasks even from their team unless assigned.


3. Trigger Conditions for Task Appearance

Tasks will appear in the All Task Page when the following conditions are met:

Manual Orders (One-time / Subscription) are created.

Catalog Orders via Stripe or Manual Methods are placed.

Proposal is accepted by the agency.

Tasks remain hidden until:

  • The agency accepts client-requested tasks.

  • Trial orders are accepted by the agency.

  • Orders with pending status (e.g., manual bank payment) are accepted.


4. Task Deletion Rules

  • When an order is deleted, all associated tasks are automatically removed from the All Task Page.

  • This deletion is permanent and affects visibility for all user roles.


5. Editing Tasks

Tasks listed on the All Task Page can be modified in two ways:

  • ✏️ Inline Editing: Edit directly within the task row.

  • đź“„ Modal Editing: Click into the task to open and update full task details.


6. Search, Filter, and Navigation Tools

The All Task Page is equipped with UI controls to streamline task management:

  • Search: Locate tasks by name, assignee, or related order.

  • Sorting: Organize tasks by due date, priority, or creation time.

  • Filters: Narrow tasks by status, role, or team.

  • Breadcrumb Navigation: Maintain contextual awareness while navigating between subtasks, lists, and orders.


📝 Important Notes

  • Tasks are only shown for orders that are in an accepted or in-progress state.

  • Client-requested tasks require approval and will not appear until accepted.

  • Users only see what their role allows—visibility is filtered dynamically.

  • Deleted orders remove all associated tasks permanently—there is no recovery.

  • PMs do not see tasks unless they are assigned as Manager to that order.

  • Task edits can be performed quickly from the row or more deeply in modal views.

  • Changes to orders or task assignments will reflect in real-time on the All Task Page.


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